地铁电梯

地铁电梯戴帽子的人

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E提前 地铁电梯* offers 50% Metro公共汽车 and Metrorail trips for DC, 马里兰, 弗吉尼亚州的客户参加了SNAP(补充营养援助计划). Enroll for free in as little as 5 minutes!

多语言传单

Discount是多少??

50% all Metro公共汽车 and Metrorail trips. *Excludes pass products and MetroAccess.

谁有Eligibility?

符合条件的客户目前必须在华盛顿特区、马里兰州或弗吉尼亚州参加SNAP计划. 欲了解更多详情，请阅读我们的 常见问题 (FAQs) 下面.

你需要什么?

  1. SmarTrip® card for you and each person in your SNAP household
  2. Active SNAP Electronic Benefits Transfer (EBT) card.
  3. SNAP福利总结(如果您与其他家庭成员签约).
  4. Current government-issued photo ID card, 例如有效的DC, MD, or VA driver's license or state ID; federal ID; military ID; tribal ID; permanent residency (green) card; DC One card; or U.S. 护照
  5. 电话号码

如何报名

Metro offers two easy ways to enroll.



在线.

  1. 为您和/或您的SNAP家庭成员完成以下在线注册表格.
  2. Upload pictures of your documents.
  3. Use your SmarTrip card and go!

现在Enrolling

面对面.

  1. 拨打888-SMARTRIP(888-762-7874)安排预约或点击下面您首选的注册中心旁边的链接.
  2. 带上你的文件.
  3. Use your SmarTrip card and go!

In-Person Enrollment Centers:

  • 地铁中心地铁站 Click to schedule an appointment.
    (上门或预约)
    12th & F Street NW - Mezzanine Level
    红线 橘色线 银行 蓝线地铁中心
    Metro公共汽车 routes: 52, 54, 59, 63, 64, 80, D4, G8, P6, S2, X2
    业务 hours are Monday-Thursday from 8 a.m. - 4 p.m. 周五早上8点开始.m. - 6 p.m. Enrollment centers are closed weekdays from 12 p.m. - 1 p.m.
  • L'Enfant Metro Transit Accessibility Center - Click to schedule an appointment.
    (上门或预约)
    655 维吉尼亚州 Ave SW, Washington, DC 20024
    橘色线 蓝线 银行 黄线 绿线 殷范提广场
    Metro公共汽车 routes: 32, 36, 52, 74, P6
    业务 hours are Monday-Friday from 8 a.m. - 4 p.m. Enrollment centers are closed weekdays from 12 p.m. - 1 p.m.
  • 新卡罗敦 Metro Offices - Click to schedule an appointment.
    (预约)
    4100 Garden City Dr, Hyattsville, MD 20785
    橘色线 新卡罗敦
    地铁路线:A12、B21、B22、B24、B27、F4、F6、F12、F13、F14、G12、G14、T14、T18
    业务 hours are Monday-Friday from 8 a.m. - 4 p.m. Enrollment centers are closed weekdays from 12 p.m. - 1 p.m.

需要帮助?

  • 聊天: Our customer service agents are live and available Monday-Friday 7a.m.-7p.m.，不包括假期. 点击这里聊天.
  • 电话: Call Customer 利来国际w66 at 888-762-7874, 7a.m.-8 p.m., Monday-Friday, except Thanksgiving, Christmas, and New Year's Day.
  • 语言支持: 拨打202-637-7000 (TTY 202-638-3780)可获得100多种语言的免费语言帮助和翻译.

帮助传播信息

作为Metro的合作伙伴, 我们感谢您的帮助，传播地铁电梯的信息，让那些将从这个项目中受益最多的人了解和参与. 访问工具包 在这里.

常见问题

Discount | Eligibility | Enrolling


Discount

How much does it cost to get the discount?
地铁电梯免费!

What discount does the 地铁电梯 program provide?
A 50% discount on Metro公共汽车 and Metrorail trips. 地铁电梯 is not accepted on MetroAccess, regional 公共汽车 operators such as RideOn, The公共汽车, 和费尔法克斯连接器. The discount does not apply to pass products.

When will the discount be active on my card?
For customers enrolling online, 在提交注册表格后的48小时内，您可以使用SmarTrip卡享受Discount. 每张注册的SmarTrip卡必须在30天内使用才能激活Discount.

For customers enrolling in-person, 凡在地铁电梯注册的SmarTrip卡均可立即享受优惠.

How can I tell if my 地铁电梯 discount is working on my card?
当你乘坐地铁巴士或从地铁站下车时，你将被收取普通票价的一半.  If you are eligible for a transfer discount, 那么Discount将立即生效，除非你从地铁转乘地铁.  如果您在两天内换乘地铁到地铁巴士，您将获得换乘Discount积分.

我是否应该在拥有地铁电梯Discount的同一张SmarTrip卡上添加一个通票产品?
No, 如果您想在您的部分行程中继续使用通票产品，通票产品将无法在拥有地铁电梯的同一张SmarTrip卡上使用, you will need to add the pass to a separate card.  If you added a pass to a card with 地铁电梯, 请致电888-SMARTRIP与客户支持联系，将卡转移到新卡上.

Will the 地铁电梯 discount expire on my card?
是的, one year after the date that you submitted your enrollment form. 在续期时，您仍然必须从华盛顿特区、马里兰州或弗吉尼亚州获得SNAP福利. 您可以在地铁电梯Discount到期前30天内续签. 如果您选择文本或电子邮件通知，您将收到更新地铁电梯的提醒.

Does 地铁电梯 apply to parking?
No.

Does 地铁电梯 apply to MetroAccess fares?
No.

Can 地铁电梯 be applied to my existing SmarTrip card?
是的，您可以使用您现有的实体卡或虚拟卡使用捷运电梯. 然而, the SmarTrip card cannot be part of another reduced fare program, such as the Senior SmarTrip program or Kids Ride Free.

Does 地铁电梯 work on virtual SmarTrip cards?
是的, 该Discount可以通过Apple Wallet应用于iPhone和Apple Watch上的SmarTrip卡，也可以通过谷歌Wallet或谷歌Pay应用于Android上的SmarTrip卡.

前

Eligibility

谁有Eligibility乘坐地铁电梯?
Customers currently enrolled in either the DC, 马里兰 or 维吉尼亚州 Supplemental Nutrition Assistance Program (SNAP).

Are t在这里 other reduced fare programs if I don't qualify?
是的. 访问 cn-wanshun.com/reducedfares to learn about all of our reduced fare programs.

How do you get SNAP benefits?
有关补充营养援助计划(SNAP)的更多信息, please visit these websites depending on w在这里 you live:

Are SNAP household members eligible for 地铁电梯?
可以，但它们必须包含在您的SNAP福利证明中，并持有SmarTrip®卡. 福利证明必须列出其他家庭成员的名字或表明你的家庭规模. 还记得, 地铁电梯 doesn't apply to Metro's reduced fare cards, such as Senior SmarTrip and Kids Ride Free.

Are kids under 18 eligible for 地铁电梯?
是的, 如果户主是SNAP受益人，并且孩子被列在SNAP福利摘要上. 请记住，地铁电梯Discount不适用于地铁的学生计划卡. 此外，两名5岁以下的儿童可以与付费成人一起免费乘坐.

如果我是SNAP的接受者，并且我目前有一张高级智能旅行卡或优惠卡, should I sign up for 地铁电梯?
不，这些项目还提供地铁和地铁巴士五折优惠.

如果我注册了地铁电梯，是否可以使用SmartBenefits支付车费?
是的.

Can I qualify for 地铁电梯 using a Pandemic EBT (P-EBT) card?
No. To qualify for 地铁电梯, customers must be enrolled in SNAP. P-EBT卡和福利被提供给许多没有参加SNAP的家庭.

前

Enrolling

What information will be required to sign up for 地铁电梯?
The following information is needed for registration:

  1. A SmarTrip® card for you and each person in your SNAP household
  2. 由DC, MD或VA发行的有效SNAP电子福利转移卡. 如果您与其他家庭成员签约，请提供您的SNAP福利摘要副本
  3. Current government-issued photo ID card, 例如有效的DC, MD, or VA driver's license or state ID; federal ID; military ID; tribal ID; permanent residency (green) card; DC One card; or U.S. 护照
  4. 电话号码

W在这里 can I sign up for 地铁电梯?
Customers who receive SNAP benefits from DC, 马里兰, 或者弗吉尼亚州可以通过在线注册程序加入地铁电梯计划, 点击这里, or at an in-person enrollment center.

我需要预约去注册中心吗?还是我可以自己进去?
您可以致电888-SMARTRIP或点击下面的链接预约所有三个地点. 您可以在我们的地铁中心站和L'Enfant地铁交通无障碍中心预约.

  • 地铁中心地铁站 Click to schedule an appointment.
    (上门或预约)
    12th & F Street NW - Mezzanine Level
    红线 橘色线 银行 蓝线地铁中心
    Metro公共汽车 routes: 52, 54, 59, 63, 64, 80, D4, G8, P6, S2, X2
    业务 hours are Monday-Thursday from 8 a.m. - 4 p.m. 周五早上8点开始.m. - 6 p.m. Enrollment centers are closed weekdays from 12 p.m. - 1 p.m.
  • L'Enfant Metro Transit Accessibility Center - Click to schedule an appointment.
    (上门或预约)
    655 维吉尼亚州 Ave SW, Washington, DC 20024
    橘色线 蓝线 银行 黄线 绿线 殷范提广场
    Metro公共汽车 routes: 32, 36, 52, 74, P6
    业务 hours are Monday-Friday from 8 a.m. - 4 p.m. Enrollment centers are closed weekdays from 12 p.m. - 1 p.m.
  • 新卡罗敦 Metro Offices - Click to schedule an appointment.
    (预约)
    4100 Garden City Dr, Hyattsville, MD 20785
    橘色线 新卡罗敦
    地铁路线:A12、B21、B22、B24、B27、F4、F6、F12、F13、F14、G12、G14、T14、T18
    业务 hours are Monday-Friday from 8 a.m. - 4 p.m. Enrollment centers are closed weekdays from 12 p.m. - 1 p.m.

What kinds of government ID qualify?
有效的直流, MD, or VA driver's license or state ID; federal ID; military ID; tribal ID; permanent residency (green) card; DC One card; or U.S. 护照. 它们不能过期.

What can I do if I cannot upload proof of enrollment in SNAP?
将所需的文件带到地铁亲自注册中心.

Can I sign up if I don't have an email address?
是的. You will need to provide a phone number.

Who can I contact if I have issues or concerns?
联系客户利来国际w66:

  • 聊天: Our customer service agents are live and available Monday-Friday 7 a.m.-7 p.m.，不包括假期.
  • 电话: Call Customer 利来国际w66 at 888-762-7874, 7 a.m.-8 p.m.星期一至星期五，除了感恩节、圣诞节和元旦.
  • 语言支持: 拨打202-637-7000 (TTY 202-638-3780)可获得100多种语言的免费语言帮助和翻译.

What if my SmarTrip card is lost/stolen or damaged?
获取一张替换卡，然后拨打客服电话888-762-7874,7 a.m.-8 p.m. 星期一至星期五，除了感恩节、圣诞节和元旦. 您将需要提供您在SmarTrip卡或地铁电梯注册时提供的安全问题的答案.

How will 地铁电梯 appear in my account?
If you have registered your SmarTrip card, 登录 以你的名义, 和地铁电梯将出现在卡摘要页面的基于时间的通行证部分. 在SmarTrip移动应用程序上，地铁电梯将出现在您的卡号下的“活动”部分. In Apple Wallet,  Google Wallet and Google Pay, 地铁电梯 will appear under the stored value balance. Once you've used your 地铁电梯 discount, 您可以将您的实体卡或手机轻敲到任何车站管理亭的付款验证器目标，METLIFT将显示在通行证部分.

前